Delete your account

You can ask us to delete your Vicky account, and the personal data tied to it, at any time.

  1. From the mobile app

    Open the Vicky app, go to Profile → Your data, and tap Delete my account. Confirming sends a deletion request to our team, who carry out the deletion — this is not an instant, automatic action.

  2. By email

    From your account's own email address, write to us and tell us you want your account deleted: [email protected].

  3. What happens to your data

    Your account data (name, email, role) is deleted within 30 days of the request. Your AI chat conversations are deleted with your account. Some data may be kept longer in a form that no longer identifies you, as our Privacy Policy explains.